Analysis of the Influence of Cybersecurity Awareness on Password Selection Behavior Among Mobile Banking Users in Batam Using Regression Method

Monita Cisilia Panjaitan; Antoni Haikal; Sity Rahmy Maulidya

Authors

Monita Cisilia Panjaitan Politeknik Negeri Batam Author
Antoni Haikal Politeknik Negeri Batam Author
Sity Rahmy Maulidya Universitas Pahlawan Tuanku Tambusai Author

Keywords:

Mobile Bangking, Cybersecurity Awareness, Password Behaviour

Abstract

Online banking crimes, particularly on the customer side, remain a challenge despite various security measures implemented by banks. This study aims to analyze the influence of cybersecurity awareness on password selection behavior among mobile banking users in Batam. Using a simple linear regression method, the study involved 433 respondents aged 17-65 years. The analysis results indicate that cybersecurity awareness has a positive influence on password selection behavior, with a coefficient of determination (R Square) value of 27.5%. The remaining 72.5% is influenced by other factors not examined in this research. A total of 39.7% of respondents applied optimal password practices, 50.6% demonstrated awareness but had not yet optimized their password choices, while 9.7% required further education. The study also found that higher levels of cybersecurity awareness encouraged better security practices, such as using complex passwords and implementing multi-factor authentication. The findings of this study are expected to serve as a reference for future research development and to encourage efforts to educate the public on the importance of cybersecurity awareness to enhance the security of personal data for mobile banking users.

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